faq

Car Service FAQs

You can easily book your ride through our website in just a few clicks. Simply select your pickup location, destination, date, and preferred vehicle, and confirm your booking instantly. .

Yes, we offer reliable airport transportation services 24/7. Whether you need a pickup or drop-off, our chauffeurs ensure timely arrivals and departures.

Our luxury fleet includes Town Cars, Limousines, and SUVs. All vehicles are well-maintained, comfortable, and equipped to provide a premium travel experience.

Yes, we operate 24 hours a day, 7 days a week, including holidays, ensuring you always have access to reliable transportation whenever you need it.

Absolutely. All our chauffeurs are fully licensed, insured, and trained professionals who prioritize your safety, comfort, and punctuality.

Yes, we provide competitive and transparent pricing without compromising on quality. You get premium service at affordable rates with no hidden charges.

We proudly serve multiple regions including city rides, airport transfers, and surrounding areas. Our services are designed to cover both local and long-distance travel needs.

You can book your ride as early as possible to ensure availability, especially during peak hours, weekends, or special events. However, we also accommodate last-minute bookings based on availability. For airport transfers or important schedules, we recommend booking at least 24 hours in advance to guarantee timely and hassle-free service.

Pick up details will be arranged when making your reservation. Your pick up location will be determined by factors such as the airline you are flying, whether you have carry on or checked baggage and your personal preferences. In order to expedite your pick up, your driver will have your cell phone number. Please be sure to turn your phone on once you are off the plane. If you have any difficulty finding your driver please call us immediately.

DO NOT LEAVE THE AIRPORT WITHOUT CONTACTING US. LEAVING THE AIRPORT WITHOUT CONTACTING US FOR ANY REASON WILL RESULT IN A CHARGE TO YOUR CREDIT CARD FOR THE FULL FARE PLUS TOLLS, TAX, TIP AND ANY ADDITIONAL SURCHARGES.

Because we operate by reservation only, for sedans and SUV’s please be sure to cancel at least three hours prior to your scheduled pick up time. Cancellations within two hours of your scheduled pick up time will be charged in full.

For limos and vans please be sure to cancel at least 3 days prior to your scheduled pick up time. Cancellations within 14 days of your scheduled pick up time will be charged in full.

For executive coaches, full payment is due when reserving. Cancellations after the confirmation has been sent up to 14 days prior to the scheduled pick up date will be billed 50%. Cancellations within 14 days of your scheduled pick up date will be charged in full.

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